What's your issue?

Game crashes, what should I do?

Rarely, some graphics cards might have issues running the game. Although this problem is extremely rare, it can often be resolved by running the game using Vulkan as the Graphics API. Normally, the game allows you to select the Graphics API when it launches, or you can find this option in the Steam game settings. If the issue persists, please send us your log files (see the Log Files section below).

On Linux the audio doesn't work

You can try one of the following methods to resolve this issue:

• From Proton, switch to Proton Experimental and run the game using Vulkan in the launcher.
• Switch to Proton Experimental.
• Use PulseAudio Volume Control.

I experience weird graphical glitches when playing the game on Steam Deck

Please run the game using Vulkan as the Graphics API. The game normally allows you to choose the Graphics API at launch, or you can adjust this in the Steam game settings.

What is BETA and how do I get access to it?

BETA is the Steam version of the game that receives updates earlier. We use BETA to test new features before releasing them to the public. Everyone is welcome to join the BETA project. To access BETA, right-click on Easy Red 2 in your Steam library, choose Properties, go to the BETA tab, and select the public BETA. No code is required.

Is there Console crossplay?

Yes, there is a specific Steam branch for the Console Crossplay version (available via Steam properties → BETA tab → console_crossplay). Depending on the current version, sometimes the main Steam version may also support Console crossplay.

Often when the game does not behave correctly, sending log files can be very helpful in quickly determining the cause of the problem.

Important: Log files are created when you close the game—make sure to close the game first, then send the logs. Note that they will be deleted when you start the game again!

You can upload your log files with your support ticket. You can find them at:

Windows: C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\Player.log
Linux: ~/.config/unity3d/CorvoStudio/Easy Red 2/Player.log
Mac: ~/Library/Logs/Corvostudio/Easy Red 2/Player.log

Can't find some file or folder? Make sure to show hidden files in Windows Explorer.

Once you have obtained your log files, please send them to our development team (see the Contacts section below).

You can also check the status of log files in-game by opening the console (press F3).

Sometimes, certain bugs might be happening specifically on your custom maps and/or missions. To help figuring out what's going on, please send us your Map and/or Mission files.
If your Map and/or Mission is uploaded on the Workshop, just give us the Workshop link. Otherwise the following instructions will help you finding the files.

Custom maps:
Windows: C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\map_editor\YOURMAPNAME
Linux: ~/.config/unity3d/CorvoStudio/Easy Red 2/map_editor/YOURMAPNAME
Mac: ~/Library/Application Support/Corvostudio/Easy Red 2/map_editor/YOURMAPNAME

Custom missions:
Windows: C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\mission_editor\YOURMISSIONFOLDER
Linux: ~/.config/unity3d/CorvoStudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER
Mac: ~/Library/Application Support/Corvostudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER

Can't find some file or folder? Make sure to show hidden files in Windows Explorer.

Make sure to send the entire folder for your specific map and/or mission, including all of the files inside, possibly as zip file. Once you have obtained your map and/or mission files, please send them to our development team (possibly on Discord, see the Contacts section below).

Make sure to unhide hidden files and display file type extension in Windows Explorer by choosing:
View > Show > File Type Extension
and
View > Show > Hidden elements.

We offer support via:

• Discord (faster response): https://discord.gg/XQMkC8EtP2
• Mail: support@corvostudio.it