Game crashes, don't load correctly or get stuck in menus, what should I do?
Verify integrity of Steam files: Sometimes, especially after updates, Steam might fail downloading all files properly causing corruptions.
Try using a different graphic API (Vulkan, DirectX, OpenGL..) when asked during game startup or from game Steam properties: There is not a best graphic API overall, but sometimes specific graphic devices tenda to work better with a specific graphic API.
Update or reinstall Graphic Drivers: Is not uncommon that Driver updates fails causing some games to behave unexpectedly.
Still have issues? Please send log files and a complete description of the issue so we can take a look into the root of the issue (Check "How to send log files" section above).
I experience weird graphical glitches when playing the game on Steam Deck
Please run the game using Vulkan as the Graphics API. The game normally allows you to choose the Graphics API at launch, or you can adjust this in the Steam game settings.
What is BETA and how do I get access to it?
BETA is the Steam version of the game that receives updates earlier. We use BETA to test new features before releasing them to the public. Everyone is welcome to join the BETA project.
To access BETA, right-click on Easy Red 2 in your Steam library, choose Properties, go to the BETA tab, and select the public BETA. No code is required.
Is there Console crossplay?
Yes, there is a specific Steam branch for the Console Crossplay version (available via Steam properties → BETA tab → console_crossplay). Depending on the current version, sometimes the main Steam version may also support Console crossplay.
Log Files
Often when the game does not behave correctly, sending log files can be very helpful in quickly determining the cause of the problem.
Important: Log files are created when you close the game—make sure to close the game first, then send the logs. Note that they will be deleted when you start the game again!
You can upload your log files with your support ticket. You can find them at:
Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\Player.log Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/Player.log Mac:~/Library/Logs/Corvostudio/Easy Red 2/Player.log
Once you have obtained your log files, please send them to our development team (see the Contacts section).
You can also check the status of log files in-game by opening the console (press F3).
Custom Map and Mission Files
Sometimes, certain bugs might be happening specifically on your custom maps and/or missions. To help figuring out what's going on, please send us your Map and/or Mission files.
If your Map and/or Mission is uploaded on the Workshop, just give us the Workshop link. Otherwise the following instructions will help you finding the files.
Custom maps: Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\map_editor\YOURMAPNAME Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/map_editor/YOURMAPNAME Mac:~/Library/Application Support/Corvostudio/Easy Red 2/map_editor/YOURMAPNAME
Custom missions: Windows:C:\Users\YOURUSER\AppData\LocalLow\CorvoStudio\Easy Red 2\mission_editor\YOURMISSIONFOLDER Linux:~/.config/unity3d/CorvoStudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER Mac:~/Library/Application Support/Corvostudio/Easy Red 2/mission_editor/YOURMISSIONFOLDER
Make sure to send the entire folder for your specific map and/or mission, including all of the files inside, possibly as zip file.
Once you have obtained your map and/or mission files, please send them to our development team (possibly on Discord, see the Contacts section).
Can't find some folder or file?
Make sure to unhide hidden files and display file type extension in Windows Explorer by choosing: View > Show > File Type Extension
and View > Show > Hidden elements.
